Introduction:

The website is owned and run by Avrom Jewels Private Limited having its registered office at 1513, Peninsula Park, Andheri Link Road, Andheri West, Mumbai 53, Maharashtra.

In using the http://www.avromjewels.com service, of Avrom Jewels Pvt Ltd you (“You” means the person using http://www.avromjewels.com) have accepted the Terms and Conditions listed below or as may be revised from time to time, which is, for an indefinite period and you understand and agree that you are bound by such terms and conditions till the time you access this website or avail services from http://www.avromjewels.com. Avrom reserves the right to change these terms & conditions anytime without any obligation to inform you and it is your responsibility to look through them. All rights, including copyright, in this website are owned by Avrom Jewels Private Limited. Any use of this website or its contents, including copying or storing it in whole or part is prohibited without the permission of Avrom Jewels Private Limited. If you have any queries about these terms & conditions or have any comments or complaints on or about our website, please email us at info@avromjewels.com

 

Pricing and Payment:

Prices throughout the website are quoted in Indian Rupees (INR). Payment can only be accepted in this currency. Prices include GST/CST. Customers buying from overseas will be charged through their banks in their local currency equivalent to prices in INR. The courier and delivery charges will be applicable while checking out according to the country of shipping or as mentioned.

 

Notices:

Unless otherwise expressly stated in these terms and conditions, all notices from you to us must be in writing and sent by email to our contact address at info@avromjewells.com and all notices from us to you will be displayed on our website from time to time and we suggest that you check on regular basis.

 

Your Account:

In consideration of your use of the Site, you represent that you are of legal age to form a binding contract with Avrom Jewels Pvt Ltd and are not a person barred from receiving services under the laws as applicable in India. You also agree to provide true, accurate, current and complete information about yourself as prompted by the Site’s registration form. If you provide any information that is untrue, inaccurate, not current or incomplete (or becomes untrue, inaccurate, not current or incomplete), or We have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, We have the right to suspend or terminate your account and refuse any and all current or future use of the Site (or any portion thereof). If you use the Site, you are responsible for maintaining the confidentiality of your account and password including cases when it is being used by any of your family members, friends or relatives, whether a minor or an adult. You further agree to accept responsibility for all transactions made from your account and any dispute arising out of any misuse of your account, whether by any family member, friend, relative, any third party or otherwise shall not be entertained by the Company. Because of this, we strongly recommend that you exit from your account at the end of each session. You agree to notify us immediately of any unauthorized use of your account or any other breach of security. We reserve the right to refuse service, terminate accounts, or remove or edit content in our sole discretion.

Access to and use of password protected and/or secure areas of the Site is restricted to authorized users only. Unauthorized individuals attempting to access these areas of the Site may be subject to prosecution.

 

Liability:

  1. If you do not receive goods ordered by you within 7 working days of the date on which you ordered them, we shall have no liability to you unless you notify us by email or telephone at our contact address of the problem within 14 days of the date on which you ordered the goods. If you notify us of a problem under this condition, our only obligation will be, at your option either:

1.1 to make good any shortage or non-delivery; or
1.2 to replace any goods that are damaged or defective; or
1.3 to refund to you the amount paid by you for the goods in question.

  1. Save as precluded by law, we will not be liable to you for any indirect or consequential loss, damage or expenses (including loss of profits, business or goodwill) howsoever arising out of any problem you notify us of under this condition and we shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the goods in question under the clause mentioned above.
  2. You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase goods from our website. The importation or exportation of certain of our goods to you may be prohibited by certain national laws. We make no representation and accept no liability in respect of the export or import of the goods you purchase.

Notwithstanding the foregoing, nothing in these terms and conditions is intended to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence.

 

Promotions:

Avrom Jewels Pvt Ltd occasionally releases promotion codes. The best way to be the first to know about any offers or sale events is to subscribe to our emails. To use a promotion code, please enter the code in the box provided on the basket page, click ‘Redeem’ and the discount will be applied to your shopping basket. If you have any problems at all redeeming your code, please contact our office via phone or write to us at info@avromjewels.com

Unless advised that your offer will automatically be applied to your basket, you must enter the promotion code during the checkout process when placing your order online, otherwise the discount will not be applied to your order.

  1. Promotion codes are only valid on full price items and exclude sale items, gift wrap, Gift Cards, special orders.
  2. Only one code can be used per transaction.
  3. All offers are subject to stock availability and are subject to change at any time.
  4. Codes are non-transferrable and no cash alternative is available.
  5. Any promotion code offered on the website is valid only for use against a purchase made via the website, unless otherwise stated.
  6. If returning an item from an order purchased with a promotion code applied, then the same discount will be applied to each item of your order that you return. Further, any free promotional gift given with an order must also be returned if you are returning the item(s) to which the gift related

 

Equipment:

The User shall be responsible for obtaining and maintaining telephone, computer hardware and other equipment needed for access to and use of the Site and all charges related thereto. The Company shall not be liable for any damages to the User’s equipment resulting from the use of the Site.

 

Colors:

While we have made every effort to display as accurately as possible the colours of the products that appear on the Site, we cannot guarantee that your monitor or screen’s display of any colour will be completely accurate, as computer monitors and screens of electronic devices vary.

 

Online Payment:

All payments on http://www.avromjewels.com are securely processed. We accept most major credit and debit cards including Visa, MasterCard and American Express PayuMoney. We also accept bank transfers upon special request. We will ensure confirmation of ordered item(s), availability and shipping before processing your order transaction. You will be advised by e-mail or phone if we are unable to complete your order.

 

Sizing:

Dimensions for jewellery displayed on the website are noted in milimeters. We try to ensure that all measurements on our website are accurate, slight variations or errors may occur as each piece is handmade, hence unique. Ring sizing is sometimes a challenge to get perfectly right. When sizing a ring, we make every effort to ensure a perfect fit on the first try. We suggest that rings should be bought very carefully.

 

Cancelation and Changes By Customers:

If you wish to cancel or modify your order, please contact via phone or email to info@avromjewels.com. The Company shall make all efforts to accommodate the request. However, once an order has been submitted we cannot guarantee the purchase can be cancelled or modified. Once you have received your online order, if it is the incorrect product or found to be damaged please contact us within 3 days of receipt and we will arrange for collection and Avrom Jewels Pvt Ltd will bear the expenses. The customer agrees not to dispute the decision made by the Company and accept the decision regarding the cancellation.

 

Cancellation by Avrom Jewels Pvt Ltd:

We reserve the right to cancel the contract between you and us if:

We have insufficient stock to deliver the goods you have ordered;
We do not deliver to your area; or one or more of the items you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers.

If we do cancel your contract we will notify you by email or by telephone, and will re-credit to your account any sum deducted by us from your credit card as soon as possible but in any event within 30 days of your order. We will not be obliged to offer any additional compensation for disappointment suffered.

 

Events Beyond Our Control:

We will not be in breach of this Agreement or otherwise liable for any delay in performance if to the extent that any delay or failure is due to circumstances beyond its reasonable control including, without limitation, strikes, lockouts and other industrial or political disputes, breakdown of systems or network access, flood, fire, explosion or accident or Act of God.

Site Security:

You are prohibited from violating or attempting to violate the security of this Website, including, without limitation,

Accessing data not intended for you or logging onto a server or an account, which you are not authorized to access.

Attempting to probe, scan or test the vulnerability of a system, network or breach security or authentication measures without proper authorization.

Attempting to interfere with service to any other user, host or network, including, without limitation, via means of submitting a virus to the site, overloading, and “flooding,” “spamming,” “mailbombing” or “crashing.”

Sending unsolicited emails, including promotions and/or advertising of products or services.

Forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting Violations of system or network security may result in civil or criminal liability. AJPL will investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this site or any activity being conducted on this site. You agree, further, not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search this site other than the search engine and search agents available on this site and other than generally available third party web browsers (e.g., Microsoft Explorer, Google Chrome, Mozilla Firefox).

 

Trademarks:

The trademarks, logos and service marks (“Marks”) displayed on the Site are our property of Avrom Jewels Pvt Ltd. Users are prohibited from using any Marks for any purpose whatsoever without our prior written permission. All information and content including any software programs available on or through the Site (“Content”) is protected by copyright. Users are prohibited from modifying, copying, distributing, transmitting, displaying, publishing, selling, licensing, creating derivative works or using any Content available on or through the Site for commercial or public purposes.

The Site contains copyrighted material, trademarks and other proprietary information, including, but not limited to, text, software, photos, video, graphics, music, sound, and the entire contents of the Company protected by copyright as a collective work under the applicable copyright laws. The Company owns a copyright in the selection, coordination, arrangement and enhancement of such content, as well as in the content original to it. Users may not modify, publish, transmit, participate in the transfer or sale, create derivative works, or in any way exploit, any of the content, in whole or in part. Users may download / print / save copyrighted material for the User’s personal use only. Except as otherwise expressly stated under copyright law, no copying, redistribution, retransmission, publication or commercial exploitation of downloaded material without the express permission of the Company and the copyright owner is permitted. If copying, redistribution or publication of copyrighted material is permitted, no changes in or deletion of author attribution, trademark legend or copyright notice shall be made. The User acknowledges that he/she/it does not acquire any ownership rights by downloading copyrighted material. Trademarks that are located within or on the Site or a website otherwise owned or operated in conjunction with the Company shall not be deemed to be in the public domain but rather the exclusive property of the Company, unless such site is under license from the trademark owner thereof in which case such license is for the exclusive benefit and use of the Company, unless otherwise stated.

 

Arbitration:

If any dispute arises between you and the Company during your use of the Site or thereafter, in connection with the validity, interpretation, implementation or alleged breach of any provision of this Agreement, and the Privacy Policy or the documents they incorporate by reference, the dispute shall be referred to a sole Arbitrator who shall be an independent and neutral third party identified by the Company. The place of arbitration shall be Mumbai, Maharashtra. The Arbitration & Conciliation Act, 1996, shall govern the arbitration proceedings. The arbitration proceedings shall be in the English language.

 

Governing Law

This Agreement, and the Privacy Policy or the documents they incorporate by reference shall be governed and construed in accordance with the laws of India, with exclusive jurisdiction conferred on the courts at Mumbai, Maharashtra.

 

Contact Information:

For queries please contact us at info@avromjewels.com.